Sales Operations Manager (m/f/d)

Location: Berlin

Start date: As soon as possible

DSEI is firmly established as the leading international defence exhibition in the UK and Japan. With the introduction of DSEI Germany, the portfolio will be expanded to include a European edition. The first event will take place from 9 to 12 March 2027 at the Hannover Messe, one of the largest and most modern venues in the world.

DSEI Germany is aimed at a high-ranking international audience, including over
1,600 exhibitors, government delegations, national pavilions and companies from the classic and non-traditional defence and security technology sectors.

Your tasks

• Sales support:
  You will support the sales team in all day-to-day operations and ensure the professional implementation of internal processes – from the preparation of offers to the execution of contracts.
• Customer service & communication:
  You will support our national and international customers in the context of order processing, be available as a reliable point of contact and ensure structured communication.
• Order management & system maintenance:
  You will enter and maintain customer data in CRM and ERP systems, track contract statuses and coordinate internal release processes.
• Interface coordination:
  You will work closely with the finance department to ensure smooth collaboration.
• Reporting & analysis:
  You will support the creation of evaluations, forecasts and internal presentations for distribution management.
• Process optimisation:
  You will make suggestions for improving existing processes and help to increase efficiency in order processing.

Your profile

• Degree in business administration, event management or a comparable commercial qualification
• Initial to several years of experience in sales operations, internal sales or customer service, ideally in the trade fair environment or the security and defence-related industry
• High level of diligence, organisational skills and reliability
• Strong communication skills in German and English
• Proficiency in using CRM systems (e.g. Salesforce) and MS Office, especially Excel
• Team-oriented, proactive and service-oriented approach to work

We offer

• A versatile position with responsibility and development potential
• An international working environment
• Attractive remuneration
• A modern, centrally located office in the heart of Berlin with excellent public transport links

Interested?

Do you want to work in a dynamic environment with high-level decision makers from industry and government? Do you bring accuracy, reliability and enjoy structured work?

Then we look forward to receiving your meaningful application, stating your salary expectations and your earliest possible starting date.